Tag Archives: social media

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Wowing The World as A Web Celeb

Posted on August 24, 2010 in Branding by admin

What does it mean to become a Web Celeb?

Web Celeb is a term coined by Pat Sutton, an Internet luminary who has been listed on the Forbes list of Thirty Women Entrepreneurs to Follow On Twitter.

Through trial and error, Pat realized that the only true way to success on the internet as a small business was to become a Web Celeb or in common day parlance, to become the dynamic and well-known face of your business.   To become a Web Celeb means that you will draw people towards you with ease, whether you want them to buy products or become part of your network or multi-level-marketing team.

Pat argues that what is important isn’t what you know or who you know but Who Knows You!  And that people will only join you when you become ‘larger than life’ on the web. Moreover, in this day and age of Google and social media, people want to know who the person behind the business is before they are ready to actually interact with or buy from you.

Simply put, the infamous Unique Selling Proposition for your business is YOU.  Not your products, but YOU.  And if you are building a multi-level-marketing or networking business, this becomes even more important because you are building up a group. If you have not positioned yourself correctly, no one will want to join your team.

In terms of specific steps to becoming a Web Celeb, you need to do the following:

  • Create a fantastic profile for yourself that is clear, coherent, full of testimonials and pertinent experience
  • Build a website around your profile
  • Share your profile throughout the Social Web
  • Make sure that you have full ownership of your website so that you can add content that builds on your new-found Web Celebrity

If you would like to know more, sign up for the free teleseminar series “The Wise Women of the Web” www.thewisewomenoftheweb.com, in which Pat Sutton is one of the 12 featured speakers.  Find out how you too

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How To Truly Succeed With Social Media

Posted on August 21, 2010 in Social Media by admin

Millions have toyed around with social media tools.  Not as many have gotten social media to work for them to bring in real business results like enjoying huge boosts in traffic, subscribers, clients, affiliates and lucrative joint ventures.

So what is the secret to having social media success with your business?

Here are just a few:

  • Make sure that your social media tools (i.e. Twitter, Face book LinkedIn and YouTube) are working hard for you.  Set them up with a great profile of yourself and coherent branding
  • Link all your social media tools together so that when you tweet or blog or post a video, your fans and followers on other platforms will be able to see it
  • Target your conversations towards the people you really want to attract.  Use tools like Twellow.com (a sort of Yellow Pages for Twitter) to find the people you want to follow.
  • Create on-going, interesting and original content all the time.  No content means empty conversations which translate into no results.
  • Build relationships. Do not sell on social media.  You can sell to your new-found friends and followers on your website or blog but NOT on the social media platforms.

If you would like to know more, join The Wise Women Of The Web Teleseminar Series. www.thewisewomenoftheweb.com You will hear Christine Gallagher, a foremost social media expert who has developed a successful social media system for businesses, as well as 11 other female internet stars.

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How To Boost Business Results Through Online Radio Interviews

Posted on August 19, 2010 in Think Out Of The Box by admin

Amongst the great thunder and hype of various online marketing tools, one of the most powerful tools which is online marketing radio has somehow passed quietly underneath the radar.

Simply put,  getting interviewed on online radio is one of the most important things you can possibly do this year to enrich your marketing program.

The benefits of doing online radio interviews are great:

  • The return on investment cannot be beat; online radio interviews provide an easy, FREE way to market you, your company and your products and services
  • While you want to make sure you are not using the interview as a simple advertisement (the viewers ALWAYS want to hear content), an online radio interview will give you all the benefits of an infomercial in that it will spread the word about you.
  • Online radio interviews can help you quickly establish yourself as an expert and leader in your field.
  • There are thousands of radio shows to choose from so you can build your presence quickly
  • Doing online radio interviews are a convenient, time-friendly marketing tool you can use from the comfort of your living room or office
  • You will reach a much bigger audience than you normally could relying on ‘typical’ offline marketing strategies (attending local community meetings or using traditional local media). While your radio audience could range from anywhere from 10 to 1000, most radio shows are syndicated so will ultimately be heard by hundreds or thousands.
  • Instead of talking to a ‘general’ audience as you would on traditional mass media, you will be speaking to those who are actively searching information on YOUR topic of expertise.

In sum, using online radio interviews is a fantastic way to get your market’s attention.

If you want to find out more, just sign up for the FREE Wise Women of the Web teleseminar series www.thewisewomenoftheweb.com This event features 12 of the internet’s most famous female superstars, including  Eleanore Duyndam, an online radio expert.  The host of the Internet Marketing Luv Radio Show, Eleanore’s interview will give you a step-by-step process of how you can use online radio interviews to transform your business.

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Beginning With The Basics

Posted on July 10, 2010 in The Basics by susan

On my last post, I talked a little about ‘new beginnings’ (a la Independence Day) and how to begin to leverage the power of social media, you must always Social Media basicsbegin with the basics.

So, what are those basics?

First, is your brand.  A long-time branding expert, I know for a fact that the only way really to stand out in a sea of competitors is to make absolutely sure that your brand stands for something specific and unique.  Part of your branding is your look.  But the look and design of your brand is nothing but a reflection of the IDEA your brand stands for.  So many companies get this one wrong.  A banal descriptor of the products and services you sell is simply not enough.

To give you an example, I worked as a consultant for ASSA ABLOY, the world’s biggest lock company.  Yes, they stand for locks.  But the management understood that their company stood for much more.  They stood for security in an insecure world.  They didn’t just stand for locked, closed doors either.  Their brand was about making sure that when people opened the door of their home or business and went out into the world, they left with utter peace of mind.  ASSA ABLOY chose the tagline Unlock Your Life.  In other words, the point really wasn’t the locking (and the fear that implies) but the UNLOCKING i.e. the freedom that security brings.   This is branding par excellence.

The second basic is to understand your target market.   We left a mass media world behind many many moons ago. Today is all about niche marketing.  Your target market is no longer one single monolith but a series of precise niches.   Don’t think big.  Think small many times over.  By the way, the tools of social media and the internet let us execute precise niche marketing efficiently and easily.

The third basic is the message.  What exactly do you want to say?  Your message needs to be more than flogging your products and services.    In relationship marketing (which is what marketing on the internet is), you need to provide interesting, original and ongoing content about your industry. Without it, people will leave in droves.  With it, you will establish true authority and leave your competitors in the dust.

As the Americans and French realized centuries ago, the end of every old world is the beginning of a new one.  So are you ready for it?

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Independence Day thoughts

Posted on July 5, 2010 in Life by admin

Fourth of July

This Sunday was the Fourth of July, America’s independence day.  As I am sure you are aware, this is a very important holiday in the United States.  While the Fourth of July has basically become synonymous with barbecues, swim parties and family picnics, it is still hugely symbolic not just for American patriotism but for the freedom it represents.
Of course, as an American living in France, my Fourth of July is just another day because absolutely no one celebrates it.  However, I don’t have to wait long until the French themselves have their own Independence Party—the 14th of July.
Different circumstances of course, but the same sort of celebration.   For both America and France the 4th and the 14th represent a new beginning and the end of oppressive regimes (England for America, the King for France).
Independence.  Freedom.  The stuff of dreams.  Unfortunately, in today’s world, very few really feel that they truly hold their destiny in their hands (including many I know both in the United States, France and beyond).  Whether it is the tyranny of money (or the lack thereof) or addiction or sickness, even the haves in this world feel a very heavy burden as they try to make ends meet and have some semblance of a quality life.
This is, by all counts, not the world’s finest hour.
But why on earth am I discussing this subject on a column about social media?  Basically, I believe the greatest paradox in the world today is that NEVER have so many people felt so much discontent  while in fact there is so much opportunity.  And in my book, this is because so many of us cling to an old way of doing things and don’t realize the great potential that is staring us in the face.
Just a few years back, something odd happened.  For years, the internet with all its potential sat on the sidelines.  Yes, we were all using it. We set up our websites.  We created our emails.  We even started to shop a little online.
But at some incalculable moment, the importance of the internet shifted.  No longer a mere addendum, it became front and center.   And I am not certain that many of us have caught up  with that yet. We still live in an old world with decaying systems and archaic mindsets.
And while social media leads the pack, the internet in all its iterations abounds with opportunity and wealth.  Used correctly, the internet/social media has mindboggling potential to change your life and your business.  .
But before you can really take advantage of the opportunities, I think it is important that you wipe the slate clean.  Start with a fresh envelope. Re-evaluate what you are doing.  And make dead certain that fundamental basics are in place.  I’ll talk more about those in my next post…

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Social Media…The New Small Business Playground?

Posted on June 25, 2010 in Social Media by admin

Many small businesses assume that social media is the playing ground only for big businesses.

Nothing could be further from the truth.  As the efficacy of old staples like the Yellow Pages plummet, now is the time to invest in social media.  You may even find that being small is a huge competitive advantage.

Why?  You are more nimble.  You can respond much more quickly to prospect inquiries.  If you are set up properly, you can literally respond to all the touch points on your Social Web.  Every time someone talks to you or mentions you, you can be there.  You have a serious competitive advantage over a big business who simply would not be able to do that.

Jenifer Van Grove, in a recent Mashable article, had a great Twitter idea for small businesses. She suggests that you build a separate Twitter Lists to cater to each type of consumer you have.  Separating out your customers into different categories and groups enables you to conduct  personalized and targeted conversations, not to mention excellent customer service.

The way you group your customers is at your discretion.  So, imagine you are a florist shop or a local café.  You could create a list for your most loyal clients and even give out special coupons or offerings to this group.  It is like a VIP service and will make those clients feel they are a special, pampered elite.  (Seeing this, your less regular customers very well want to have this type of treatment as well!)

Small is the new big.  There is nothing like social media to level out the playing field. 

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Small Businesses Join The Social Media Bandwagon In Droves

Posted on June 23, 2010 in Social Media by admin

A recent survey sponsored by Network Solutions and the Center For Excellence in Service at the University of Maryland’s Smith School of Business  makes it clear that small businesses are finally tuning in to the importance of social media. 

According to the survey, social media adoption doubled from 12% in 2008 to 24% in 2009.  Many small business owners decided to launch a social media program as an inexpensive way to market their businesses: build brand awareness, engage with existing customers as well as find new clients. 

Here are some of the highlights:

• A whopping 61% of the small businesses interviewed said they use social media as a method of both identifying and attracting new customer. 
• 75% said they had a company page on a social networking site
• 57% have built a network through a site like LinkedIn
•  45% believe social media will be profitable in the next 12 months. 

The survey also unveiled the possible stumbling blocks for the small business owner.  Half of the businesses interviewed felt that social media took more time than expected.  17% were concerned that social media opened the door to public criticism widely viewed on the internet. 

But despite these negatives, an overwhelming majority (94%) said that social media has helped their business rather than hurt it.

Maybe it is time for you to think about integrating social media into your small business?

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The Only Thing That Counts Is Content

Posted on May 17, 2010 in The Basics by admin

When people talk about social media, they tend to talk about the various tools and how best to use them.

What people talk about far less is the CONTENT they are going to share with these tools. 

This is a mistake.  Because it is the content that makes the difference.

High-quality content and social media are like brilliant dance partners.  A perfect fit for each other, they combine to create a terrific show built on each other’s strengths. 

Social media is far and away the best way to distribute content. I can’t think of another medium which will get your content moving around in front of more (targeted) people better than the Social Web.     If you provide content that educates and entertains, it will travel far and fast on sites like Facebook, Linkedin, YouTube, Twitter and Flickr.  Social media did not invent content marketing-but it might as well have. 

On the other side of the equation, excellent content pumps energy into the Social Web.   Without it, social media would be dull and uninteresting.  Great content is what gives people the impetus to keep visiting a fan page, follow a Tweet stream or subscribe to a blog.

Very simply put, if you create content that is high-quality, solid, varied and worthy of attention, you can rest assured that people will show up to read/view it and talk about it.  Those people and their conversations will become the seed of your community and the promise of your business future. 

More than any other element, it is content that persuades people to return to your site.

It is content that inspires other bloggers to quote (and link to) you.

It is content that will get people to flock to your Twitter stream.

The number one factor contributing to success online and within the Social Web  is quality content. 

So, think less about your tools and more about the content you plan to share within them.

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Is Social Media Just A Giant Headache?

Posted on May 12, 2010 in Social Media by admin

“I hate social media.  I hate it all.”

I was on the phone the other day with a prospect when she completely stunned me with the above declaration.

With some gentle prodding, she went on to explain to me why she hated social media:

• Social media made her feel guilty; she felt like the train had already left the station and she was definitely NOT on it.  
• She didn’t know who to listen to.  She felt bewildered by the contradictory advice from all directions.
• She felt unsure of how to put together a winning strategy
• While she enjoyed certain social media in her personal life, she felt that social media was a complete time drain when it came to her business
• She was confused by all the different social media tools.
• She was not at all convinced that social media was worth the hassle or resources necessary to make it happen.

When I hear these comments, I wonder if social media isn’t just in the process of shooting itself in the foot.  For as many cheerleaders as this exciting new medium might have,   there are just as many out there who almost feel resentful of it.

What’s the solution?

If you are unsure about social media, here are three ingredients that might help you resolve your uncertainties:

Education: You will want to make sure that you understand the full potential and power of social media for your business-no matter what its size.

Organization: Simple organization is one of the best kept secrets about social media success.  On the one hand, it is imperative to integrate your social media into your current marketing and communication efforts without sacrificing too much time or resources.  On the other hand, you will need to have a rigorous approach to the creation and management of content. Excellent content management is a fundamental (and little understood) key to social media success. 

Strategy: A straightforward, successful strategy will help you navigate the somewhat confusing social media waters.  If you don’t know where you are going or what you want to achieve, you will inevitably be disappointed.

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The Right Way And A Wrong Way To Blog

Posted on May 9, 2010 in Blogs by admin

Like so many social media platforms, people are confused how to really tap into the power of the blog. They take a stab at using it, make mistakes, get disappointed and ultimately abandon their blog altogether.

The Web is notoriously littered with the carcasses of blogs gone wrong—and discarded forever on the side of the Internet highway. This phenomenon is so common that the abandoned blog has almost become a rite of passage into the Web 2.0 world.

Last year the New York Times reported that, according to a Technorati 2008 survey, only 7.4 million of the 133 million blogs the company tracks were updated in the last 120 days. This means that about 95% of blogs are inactive.

What a pity!

A blog is one of the most powerful tools available to you. It will deliver thought leadership, a robust community of followers and brand recognition which will drive sales.

But the power of a blog is only available to you if you execute it correctly.

I thought it would be worthwhile to make a check list of the right and wrong way to implement your blog:

The Wrong Way To Blog:

A poor blog will exhibit the following weaknesses:

• Not enough posts

• Intermittent, irregular posting

• Excessively long posts

• Posts that are no more than thinly veiled promotions; people visit blogs for interesting, original information, not to buy

• A lack of keywords

• No variety

• No pictures

• No distribution throughout the Social Web

The Right Way

A blog executed correctly will combine the following strengths:

• Ongoing original content that keeps your readers coming back for more

• Consistent posting

• Varied material that provides a balance of practical tips, strategic advice, comments on other blogs, statistics and interviews with other experts

• Frequent blogging; to obtain excellent traffic results, you should post 3 times a week

• Each post will include a picture to add visual texture

• Natural integration of strong keywords into your posts’ headlines and content.

• Automatic re-posting of your blog content throughout the Social Web

Do you have any other ideas?

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